Your Recovery Is Our Priority
New York's Workers' Comp & No-Fault DME Specialists
Hurt on the job or in a car accident and prescribed medical equipment? CityDME coordinates workers’ compensation and no-fault DME across New York City, Long Island, and Westchester County.
Prescription required · $0 out of pocket where the claim applies and documentation is complete.
What a referral needs
The prescription
Required for every WC and no-fault referral
Claim details
Claim number and carrier, if you have them
Who’s referring
Patient, attorney, provider, or adjuster
Where it’s going
Delivery or fitting address in New York
Missing something? Send it anyway. We explain what to send next.
How do I get DME covered by workers’ comp or no-fault in NY?
Get a prescription from your treating provider. Patients, attorneys, and adjusters can send it with the claim details online or by phone; treating providers use fax or email. We confirm the claim path, flag required prior authorization, and bill the carrier where eligible.
Send it anytime
The referral form works 24/7 — complete referrals are reviewed the next business day.
How it works
From prescription to delivered equipment
CityDME carries the referral through the process, so nobody on the file has to project-manage it.
Prescription written
Your doctor prescribes the equipment. That prescription is the key to the whole claim path — workers’ comp and no-fault both require it.
Referral sent
Patients, attorneys, and adjusters can use the online form or phone. Treating providers send referrals by fax or email. If something is missing, we explain what to send.
Claim path verified
We review the prescription and claim details before anything ships, and coordinate documentation with the doctor, attorney, or adjuster.
Delivered, fitted, billed
Equipment is delivered and fitted, and we handle billing and status follow-up. We bill the carrier where eligible.
The equipment
The equipment CityDME supplies
Real recovery equipment, delivered and fitted under your claim — not a catalog to shop, proof of the prescribed equipment CityDME coordinates every day.
Who we serve
Built for everyone on the file
The same referral looks different from each chair. Pick yours.
Promises we can keep
Coverage decisions belong to the carrier — so we don’t promise those. These are the standards CityDME follows.
- Next-day
Referral review
- WC + NF
New York claim paths we handle daily
- NY metro
New York City, Long Island, and Westchester County
- Rx-first
Documentation confirmed before fulfillment
New York first
The New York rules, translated
Workers’ comp and no-fault each run on their own rulebook. We work inside both every day — here’s the short version. Based in Brooklyn, we serve New York City, Long Island, and Westchester County.
What does NY workers’ comp cover for DME?
The Official NY Workers’ Comp DME Fee Schedule lists covered equipment item by item, with set purchase and rental prices. Some items first need prior authorization — submitted through OnBoard by the Board-authorized prescribing provider, not the supplier. We check the schedule and flag PAR items before the order moves.
Workers’ Comp DME in New YorkWho pays for equipment after a car accident in NY?
Under Regulation 68, a no-fault insurer must pay or deny a complete claim in whole or in part. An assignment of benefits may let the insurer pay the assignee directly, but it does not establish coverage or guarantee payment or no upfront cost. We review the prescription and claim details before fulfillment.
No-Fault DME in New YorkThe fine print, up front
Prescription required, always — and some workers’ comp items need provider-submitted prior authorization through OnBoard before we can fill them. We bill the carrier where eligible; coverage itself turns on claim eligibility, documentation, and payer review.